Warranty

WARRANTY

Stix Golf stands behind the quality and durability of our products. Our policies protect our customers’ purchases from manufacturing defects within 1 Year (12 months) from date of receipt, and will be evaluated on a case by case basis. Stix Warranty does not cover lost or stolen items.

Any intentional alterations or adjustments made to clubs post purchase (re-shafting, re-gripping, alteration of loft/lie) voids return and/or exchange eligibility & warranty policy. If you have questions or concerns about your Stix Golf purchase please feel free to reach out to us at support@stix.golf. 

Clearance and Lightly Used Sets are final sale and are ineligible under Stix warranty policy. 

Proof of Purchase is required for all Warranty claims. The return of the damaged item may be required, and a pre-paid label will be provided if at that time. If photos of the damaged item cannot be provided, or situations in which the item has been disposed of, are ineligible for warranty and are not covered.

Third-party purchases, individual resale, or purchases made outside of Stix Golf and/or Retail partners are ineligible for returns, exchanges or warranty support.

Warranty policy applies within the country of delivery, and cannot supported outside of the country in which it was purchased. Orders delivered within the US are eligible within the US only. Duties and/or taxes as well as shipping costs can be liable to the customer.

If you have concerns around your claim, please reach out to support@stix.golf. 

An email confirmation is shared post claim submission to the email address provided. Multiple entries cause an influx of volume and delays in processing. 

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